Storage Training You Can Use...And Take Right to the Bank
Practical Lessons from Texas' Number-One

 Storage Training Experts

Make the M.O.S.T. of Your Educational Dollars!

You want to price your units well...You want to get callers off the phone and in the door....You want better internal controls...You want to provide better customer service....You want to hire the best people....You want to collect more money...You want it all! That’s why TSSA created Managers and Owners Storage Training (M.O.S.T.) TSSA puts you in charge of your own education. 

 
Pricing and Marketing Strategies
• Price vacant units to attract more tenants
• Price occupied units to maximize cash flow
• Market your facility like a high-end hotel

Leasing and Phone Skills to Improve Your
Closing Ratios
• Attract residential and commercial customers
• Identify the five best commercial  tenants
• Phrases that pay (and define your business)

Profit and Cost Management Tips to Improve
the Bottom Line
• Sources of revenue you might not have thought about
• Internal loss controls and key indicators to monitor
• Proven methods to cut expenses without sacrificing quality

Customer Service That Will "Wow" Them
• Find out why customer service really is a big deal!
• Handle tough situations with grace and finesse
• Turn a problem in a "Remarkable Experience"

Employee Hiring, Compensation, and Motivation (Owners Only)
• Attract and hire the best employees
• Interviewing and screening tips from seasoned pros
• Develop fair compensation plans that motivate and inspire

Collections Methods That Keep Cash Flowing
• When collections should really begin
• Put the phone to work to keep you out of foreclosures
• Learn persuasive arguments to improve collection rates

Heard at M.O.S.T. events: 

"Thank you for the information received today! I met a lot of terrific people,
and my time was well spent."
-Dee Griffith (Diamond Self Storage Management, Pearland)

"I really enjoyed and learned so much from this seminar."
-Rachelle Palmer (Storage Corral, Pasadena)

"Great service from the TSSA team; everyone was very nice and friendly.
The employment section was very well done and made the day."
-Don Clauson (Lockaway Self Storage, 10 facilities statewide)

"TSSA speakers always accommodate attendees by providing time for questions and answers,
and they are always generous with helpful tips and information." 
-Sarah Hamilton (Access Storage, Boerne)

"This was my first workshop. I think it was well done and I look forward to networking
with other members I met. Thank you for holding this event." 
Jim Briggs (Big & Safe Self Storage, Leander)